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Auto/Motorrad - Autoteile u. Zubehör
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Online-teile/ford-ersatzteile
Buxtehuder Str. 84 - 92
21073 Hamburg
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online-teile.com/ford-ersatzteile
Auto/Motorrad - Autoteile u. Zubehör
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Antwort von online-teile.com/ford-ersatzteile am 01.02.2024 :
Dear customer ! We have a total of 13 million parts online on our platform and every day hundreds of thousands of spare parts are sold worldwide by the manufacturers from whose central warehouses we, like everyone else, order. Unfortunately, the manufacturers do not inform us about the availability of individual items, so we only find out when we try to order your part from the manufacturer. This is annoying for everyone, but we immediately set this item to "no longer available for order" so that the next customer is informed. Since we generally have a delivery capability of 98%, it would not make sense to first query your inquiry and then request your payment due to the effort involved. This would certainly delay the ordering process by at least 2 days, which would also not make sense for you due to your defective vehicle were. Instead, we try to quickly determine delivery capability and send the part to you quickly. Unfortunately, as a result of the cost-cutting measures, the manufacturers' willingness to deliver has continued to decline over the last two years, and these parts are not available in the aftermarket, so the customer is rightly upset. Best regards Andreas Hoevel