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I ordered Bauer Vapor X100 gloves in black, but I received them in black/white. I sent them a mail to tell them they sent me the black/white version instead of the black version. They replied there didn't exist a completely black version and all black gloves have white lines on them. I then mailed them this was not true. The black version is completely black. I sent them the official Bauer chart (look for "bauer vapor x100 color chart") and also told them there was a picture of the black ones on their own website (I have a screenshot with prove). They replied there was a pictures of a black/white version on the site, which just isn't true. I replied there is a picture of the black version on the site, and the color was named "black" in the dropdown, not "black/white". They haven't replied ever since. The only thing I noticed now that I too the screenshot for this review, is that they suddenly changed the name in the dropdown from black to black/white. I don't know why they can't just admit they have sent me the black/white version instead of the black one. Everyone can make mistakes and I wasn't mad at first. But if you just keep denying a black version exists, and keep lying about the pics and colors on your website, I DO get mad. In short: no hockeyoffice for me anymore. I prefer a shop that can admit its mistakes instead of blaming the customer. mehr... weniger

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all ok!

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Always a pleasure, excellent clear and easy to use website.

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Site avec des descriptions détaillées des produits, affutage des patins OK, livraison rapide en France.

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Only bad aspects are product range as had to shop elsewhere for what else i required but the items i did get were dilivered to the wrong house. DPD's fault. Everything else was 5*

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The shoulder pad i received is not the good size but hopefully it s ok on me..

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Bauer Helmet and Shoulder Pads

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Great product, hopefully I won't have my skates ruined by untrained numpties again! Also great customer service (Brad).

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Easy from start to finish

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Great service after bearing problems. Big assortment for a fine price. Definitely will order again.

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A nice quick and reliable service

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I'm very glad about my purchase, the shipping is amazingly quick, the ice skate is great, good quality and not expensive at all. Thanks a lot. I'll recomand your website and product!

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Easy to order and quick delivery and good courier that you can track. Best prices beats all UK suppliers

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I've been getting stuff from these guys for years and am still happy

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Easy and clear. Spanish availability on the site it would be thankfully and the invoice with the products should me at least in English, not only in German.

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