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I have bought several inlays over the last years and I'm very happy with each.

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I love the product istelf, but I would wish there would be a more clear instruction on how all the components fit in the organizer.

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I have never before had an issue with your products, and the one time a package arrived damaged, you were quick, kind and efficient in communication. I am extremely satisfied dealing with you and will, like many times before, returning to buy new things soon enough. I'd like to especially thank the customer service for their great support! Keep at it lads! mehr... weniger

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Ordered on Monday, received goods on Thursday so I could game on Sunday. Great service!

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When purchasing foam and bag separately, it wasn't easy to figure out if the foam would fit the bag.

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Very good customer service. I'm happy there's a cheaper shipping option to the United States, now.

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Excellent selection, always have what I want when I want it.

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Everything was perfect, except there was no shipping conformation with tracking number. Would be nice to get an additional email when the order is shipped.

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Fit perfectly and protect the contents very well.

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I ordered three weeks ago and was sent an email one week ago that my order had been dispatched. From following the tracking I can see that three weeks into my order the shipment hasn't even left Germany. I really want to like Feldherr's products but this is borderline inexcusable for a modern company doing business online. If the items I ordered weren't available to start the shipping process upon ordering them, they shouldn't have been available for purchase on the website. On top of this, the payment options for the site feel archaic. All this for custom cut foam storage when I could get pick and pluck foam storage for a fraction of the cost makes me disinclined to buy from Feldherr for any future minis I need storage for. I can't even properly rate the quality, service, packaging, or usability yet as I'm receiving this questionnaire so far in advance of receiving the actual products I bought. mehr... weniger

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Very pleased with my purchase, ended up picking up 2 carry cases and all of the trays for all of the Underworlds factions, using the choose your own option. I ended up with a combination of trays that didn't quite fit the carry cases, however, the staff at Feldherr were extremely helpful and provided advice on what alternatives I could get to fit in the cases. I did end up paying for an extra tray or two so I had the whole collection but to be fair they wouldn't have fit in the cases anyway. Next time I need cases Feldherr will be my first stop! mehr... weniger

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