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crazy-factory.com
1.098
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(seit Aufnahme; bei SHOPVOTE)
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Crazy-factory
Quaderstrasse 18
7000 Chur
aus 4 SHOPVOTE-Bewertungen
der letzten 12 Monate
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Antwort von crazy-factory.com am 31.08.2021 :
Hello, Thank you for taking the time to evaluate your purchase from Crazy Factory through Shopvote. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible. Please be sure to mention that you’ve already contacted us through Shopvote so that no important details are overlooked. The best thing you can do is to put „Shopvote“ in the subject line. If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one. Best regards, Marco Crazy Factory Support
Antwort von crazy-factory.com am 30.08.2021 :
Bom dia Muito obrigado por ter avaliado a sua compra na Crazy Factory através do site Shopvote. Lamentamos que tenha ocorrido um problema com a sua encomenda, e gostaríamos de em conjunto encontrar uma solução. Por este motivo, pedimos-lhe que entre em contacto com o nosso apoio ao cliente por email, em info.pt@crazy-factory.com. Pedimos desculpa por uma eventual repetição na descrição do problema, mas através desta troca de informação poderemos ajudar da melhor forma possível. Por favor indique no seu email que já nos tinha contactado através do site Shopvote, para que todos os detalhes importantes sejam levados em conta. Para isso, pode indicar a palavra “Shopvote” no campo de assunto. Caso receba uma solução satisfatória por parte do nosso apoio ao cliente, gostaríamos de lhe pedir que actualize a sua avaliação original para uma avaliação positiva. Com os melhores cumprimentos Marco Crazy Factory Support
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Antwort von crazy-factory.com am 30.08.2021 :
Hallo, wir freuen uns sehr, dass du die Zeit gefunden hast, deine Bestellung bei Crazy Factory über Shopvote zu bewerten. Es tut uns sehr leid, dass etwas mit deiner Bestellung nicht in Ordnung war. Uns ist das Erfüllen der Erwartungen an uns unheimlich wichtig. Daher möchten wir gerne mit dir gemeinsam eine Lösung finden. Aus diesem Grunde möchten wir dich bitten, dich per E-Mail unter info.de@crazy-factory.com mit unserem Kundensupport in Verbindung zu setzen. Wir entschuldigen uns für ein etwaiges wiederholtes Schildern der Umstände via E-Mail, doch gerade bei dem Austausch von Daten können wir auf diesem Wege die bestmögliche Unterstützung gewährleisten. Erwähne gerne in deiner E-Mail, durch das Stichwort „Shopvote“, dass du bereits über Shopvote mit uns in Kontakt gestanden hast, damit wir den bisherigen Verlauf im Detail nachverfolgen können. Sollte dein Anliegen zu deiner Zufriedenheit gelöst werden, wären wir dir natürlich sehr verbunden, wenn du deine ursprüngliche Sterne-Bewertung im Nachhinein anpassen würdest. Mit freundlichen Grüßen Marco Crazy Factory
Antwort von crazy-factory.com am 30.08.2021 :
Hello, Thank you for taking the time to evaluate your purchase from Crazy Factory through Shopvote. We are very sorry to hear that there was an issue with your order and would like to cooperate with you to find a solution. For this reason, we would kindly ask you to contact our customer support at info.en@crazy-factory.com. We apologize for asking you to describe the issue once again, but this will ensure that we can help you in the best way possible. Please be sure to mention that you’ve already contacted us through Shopvote so that no important details are overlooked. The best thing you can do is to put „Shopvote“ in the subject line. If our customer support agents are able to offer you a satisfying solution to your issue, we would kindly ask you to upgrade your original stars rating to a positive one. Best regards, Marco Crazy Factory Support